NewAutomated broker sync and live dispatch

Streamline every mile of patient care

Nemtly brings trip scheduling, route optimization, dispatch, and a driver app into one platform built for non-emergency medical transportation providers.

  • Broker CSV imports
  • Round-trip aware routing
  • Driver app included
app.nemtly.app/optimization
Nemtly optimization timeline showing 150 trips routed across 23 drivers

Built for every kind of ride your team schedules

  • Wheelchair
  • Stretcher
  • Ambulatory
  • Linked round trips
  • Facility runs
  • Broker imports
  • Pickup time windows
  • Driver shifts
  • Vehicle compliance
  • Attendance & leave
  • Audit trail
  • Analytics & reports
Faster scheduling
0%
On-time rate
0.0%
Route efficiency
0×
Paperless operations
0%

Platform

Everything your operation needs. Nothing it doesn’t.

One workspace for the whole trip lifecycle, from the broker file that lands in your inbox to the ride your driver closes out.

Tuesday routes

Optimized · 0 conflicts
Driver
7 AM
8 AM
9 AM
10 AM
11 AM
12 PM

M. Alvarez

Wheelchair van

7:10
8:00 IOP Program
9:40
11:25

J. Chen

Sedan

7:30
8:15
9:15
10:30
11:40

S. Okafor

Stretcher van

7:15
8:50
11:50 PHP Program

R. Patel

Minivan

7:45
9:00
10:15
11:30
TripLinked round tripFacility run

Route optimization that respects the rules

Assign a full day of trips in one run. Pickup windows, vehicle capacity, driver shifts, and linked round trips are all built in.

broker-trips.csv

248 rows · 12 columns

Ready
  • Member NameClient
  • PU AddressPickup
  • Appt TimePickup time
  • MobilityVehicle type

Broker imports in minutes

Upload any broker CSV. Fields auto-map, addresses geocode, and round trips link themselves.

TR-0142 · En route

Arrives 7:54 AM · 6 min early

Live dispatch

See every driver and trip status in real time, and reassign with drag and drop.

Outbound8:00 AM

Home

Aurora Dialysis Center

Same driver · M. Alvarez
Return11:30 AM

Aurora Dialysis Center

Home

Round trips stay together

Outbound and return legs are locked to the same driver, with the appointment in between.

Fleet compliance

92%

  • Wheelchair Van #1

    VH-0001

    Compliant
  • Stretcher Van #2

    VH-0002

    18 days left
  • Sedan #3

    VH-0003

    Compliant
  • Minivan #5

    VH-0005

    Action needed

Fleet compliance at a glance

Registration, insurance, and maintenance tracked per vehicle, with alerts before anything expires.

Trips this week

1,403

12% vs last week
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Analytics that answer questions

On-time rates, trip volume, and driver utilization on dashboards your whole team can read.

  1. TR-0142 reassigned to J. Chen

    Dispatcher · 2 min ago

  2. Shift updated for DR-0017

    Admin · 18 min ago

  3. IMP-0031 imported 248 trips

    Dispatcher · 1 hr ago

  4. VH-0002 insurance renewed

    Admin · Yesterday

A complete audit trail

Every create, update, and reassignment is recorded with who made it and when.

Product tour

See Nemtly in action

Real screens from the platform your dispatchers, admins, and drivers use every day.

Your whole day on one timeline

Every driver, every trip, and every facility run laid out hour by hour. Spot gaps and conflicts before they turn into late pickups.

app.nemtly.app/dashboard
Dispatch timeline with trips across drivers

How it works

From broker file to finished ride

Four steps, one system. No re-keying trips between spreadsheets, phones, and whiteboards.

  1. 1

    Import trips

    Upload broker files or create trips by hand. Fields auto-map, addresses are validated, and round trips are linked.

    CSV · manual · broker sync

  2. 2

    Optimize routes

    Set driver shifts and vehicles, then optimize the day. Time windows, capacity, and linked legs are respected.

    Review before you approve

  3. 3

    Dispatch drivers

    Approved routes go straight to the driver app. Reassign on the fly with drag and drop as the day changes.

    Live status updates

  4. 4

    Close the day

    Drivers mark trips complete from their phone. Reports, history, and attendance are ready when you are.

    Full audit trail

Nemtly driver app showing today's scheduled trips

Driver app

A driver app that keeps up

Shifts, trip details, navigation, and status updates in one pocket-sized app. Everything a driver does shows up for dispatch instantly.

  • Clock in and out

    GPS-verified shifts and breaks from any phone.

  • Turn-by-turn routes

    Optimized stops pushed straight to the driver.

  • One-tap status

    En route, arrived, picked up, and completed.

  • Live location

    Dispatch always knows where every vehicle is.

  • Instant alerts

    New assignments and changes arrive in seconds.

  • Vehicle checks

    Log inspections and report issues on the go.

Built for trust

Healthcare data deserves careful handling

Nemtly was designed from day one for multi-provider operations where privacy and accountability matter.

Isolated by organization

Every trip, driver, vehicle, and client record is scoped to your organization. Other tenants never see your data.

Role-based access

Admins, dispatchers, and drivers each see exactly what their role needs, in the web app and on the phone.

Every change on record

Creates, edits, status changes, and reassignments are logged with the user and time, ready for audits.

FAQ

Questions, answered

Can’t find what you’re looking for? Talk to our team.

  • Yes. Upload a CSV export from any broker and Nemtly maps the columns, validates and geocodes addresses, and links round trips automatically. You review everything before it is scheduled.

Pricing

Ready to modernize your NEMT operation?

Plans are tailored to your fleet size and workflow. Tell us about your operation and we’ll walk you through Nemtly with your own trips.

  • Trip scheduling and imports
  • Route optimization
  • Driver companion app
  • Fleet and compliance tracking
  • Analytics and reports
  • Audit trail and access roles